How long does shipping take?

Orders are typically processed within 1–2 business days. Once shipped, delivery time will vary depending on your location and selected shipping method. You'll receive tracking information by email as soon as your order ships.

Where do you ship?

We currently ship to addresses within the United States only.

Do you accept returns?

Yes. Eligible items may be returned within 14 days of delivery, provided they meet the conditions outlined in our Refund Policy.

Is your jewelry water-resistant?

It depends on the piece. We offer two main material options, each with different water-resistance levels:

- Stainless Steel with 18k Gold Plating or PVD Coating — Water resistant. Safe for showers and everyday wear. Avoid prolonged water exposure, pools, and ocean water.

- 925 Sterling Silver with 18k Gold Plating — Precious metal. Best kept dry. Avoid showers, pools, and ocean water to preserve the finish.

Every product page displays the specific care instructions for that piece. We also recommend avoiding perfumes, lotions, and harsh chemicals for all jewelry.

Do you offer a warranty?

Yes. We offer a 6-month warranty against manufacturing defects. Please visit our Warranty page for complete details.

How can I track my order?

Once your order ships, you'll receive a confirmation email containing your tracking information. Please allow up to 48 hours for tracking updates to appear.

How can I contact Norah Jewelry?

You can reach us at:
contact@norahjewelry.com
We typically respond within 1–2 business days.